Shipping and Payments

SHIPMENTS

  1. Preparing the order

After receiving your order, Miray will ship it within a maximum of 3 business days, except for special orders and personalized items.

  1. Costs

Miray offers free shipping on orders over €49.

In the event of customs duties, these are, under all circumstances, the responsibility of the customer.

  1. Delivery times

Delivery times for mainland Portugal and the islands usually range from 1 to 2 business days after the order is shipped. However, estimated delivery times may change due to festive periods such as Christmas or other dates like Black Friday.

If you have any problems with the shipment of your order, you can always contact us through the contact page so that we can help you in the best way possible. However, please remember that shipments are made by a third-party company and that all issues related to delays or losses are beyond Miray's control.

  1. Shipping address

Any errors in the shipping address provided are the sole responsibility of the customer.

  1. Order cancellation

Miray reserves the right to cancel or refuse an order if there is an error in the stock count, suspicion of fraud, non-confirmation of payment, or identification of an error in the address that prevents the order from being shipped.

PAYMENTS

  1. Prices

Item prices and shipping costs are subject to change without notice.

  1. Payment methods

The customer may use the following payment methods: American Express, Apple Pay, Credit Card, Mastercard, Shop Pay, and Visa.